PRIVACY POLICY

Edition of 22/02/2024

YESKARAYEVA EXPERTS INSTITUTE LLC respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as how we look after your personal data while using  this website, please read it carefully, as it contains important information about who we are, how and why we collect, store, use and share personal information, about your rights with respect to your personal information and how to contact us and the supervisory authorities if you wish to lodge a complaint.

This website is operated by YESKARAYEVA EXPERTS INSTITUTE LLC (hereinafter referred to as the “Company“), registered in accordance with the laws of the United Arab Emirates. For more information about us, follow the website www.yesexperts.ae.

The Privacy policy applied to website of company YESKARAYEVA EXPERTS INSTITUTE LLC  and operating as per Federal Decree-Law No. 45/2021 On the Protection of Personal Data.

Please read this privacy policy carefully by visiting or using our website you hereby confirm that you have read, understood and agreed to comply with all the terms of this privacy policy.

When we collect your personal data.

This Privacy Policy applies to your use of our website www.yesexperts.ae. On our website, we may link to other websites owned and operated by third parties. Third-party websites may also collect information about you in accordance with their own privacy policies. For privacy information regarding other third-party websites, please read their privacy policies.

We collect your personal data in accordance with applicable laws as and when you visit our website, register with us, contact us, send us feedback, purchase services through our website, publish materials on our website and fill out customer surveys or participate in contests through our website and perform other actions necessary to improve our website and our services.

What information we collect and for what purposes.

The list of user data that can be stored on the servers and in the information infrastructure of YESKARAYEVA EXPERTS INSTITUTE LLC, as well as transferred to third parties, may include, but not limited to the following inter-alia:

• Personal Information (Full name; Date of birth; Phone number; Gender; E-mail)
• Website account details such as username, login;
• Password or a hash of the password from the user’s personal account, or another type of digital key required for user authorization in the system;
• User settings of the user’s personal account, including but not limited to language locale, user’s photo (avatar), and other free-form data that the user wishes to specify (free Bio info field);
• Unique identifier (internal) of the user account;
• Address of the user’s payment details (country, region, state, street, building/building/block number, room/apartment number);
• The history of user visits to the site (including, but not limited to the transfer of data to any third party, Google Analytics, as well as possibly to other third parties);
• Information about the computer, including IP address, operating system and browser type, as well as information about general Internet usage (for example, using technologies that store information or access the device, such as cookies, tracking pixels, web beacons, etc.);
• Unique identifiers (trackers) to track user activity and register user actions;
• Other unique keys necessary to improve the security of user data and the functioning of the site;
• Information about transactions that you carry out through our website and about the fulfilment of your orders (acquiring: transfers payment card details to a third party in encrypted form);
• Information about any reviews about our Company and the Company’s services;
• Any other information that we deem necessary to improve our website and our services.

We may use your personal data for the purposes of:

• Creating and managing an account;
• Confirmation and verification of your identity and contact by filling in websites forms;
• Providing you with services;
• Customize our website and it’s content according to your preferences;
• Notify you of any changes to our website or our services that may affect you;
• Improve our services;
• For any other reason that we deem necessary to improve our website and our services.

Legal grounds for collection and processing of personal data.

When we use your personal data, we act in accordance with applicable laws relating to personal data. Our Company reserves the right to rely on different legal frameworks, depending on what personal data we process and why. Legal grounds include:

• single and bundled consent: if you have given us explicit consent for processing of your personal data for related purposes by agreeing to terms and conditions;
• legal obligation: when our use of your personal data is necessary to comply with the law (not including contractual obligations);
• economic or financial interests: when our use of your personal data is necessary to protect the economic or financial interests of the state;
• legitimate interests: for our legitimate interests or the interests of a third party. Legitimate interest is when we have a business or commercial reason to use your personal data. In this regard, our Company reserves liberty to conduct any assessment necessary based on legitimate interests to balance our interests with yours.

Click here Personal Data Protection Law | Artificial Intelligence Office, UAE (ai.gov.ae) to find out more about the types of lawful basis that we will rely on to process your personal data.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Who we share your personal data with.

Information about our customers is an important part of our business. We share your personal data only as described below and with companies that adhere to similar methods of protection in accordance with respective laws as described in this Privacy Policy:

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We can not control from our side any leak of some data happened from the third-party.

For the purpose to provide access to online recordings, courses, seminars and so on, except for Arabic lessons, information about the name, surname, phone number, e-mail will be provided to Getcourse and used within the framework of the Getcourse privacy policy at the https://getcourse.ru/privacy_policy

Marketing and advertising offers. 

We may also use your personal data to provide you with information about our services that may be of your interest, as well as to improve the operation of our website, service messages, new features, improvements, special offers and events. We can contact you through various channels, including email, push notifications, web notifications, mail, phone, in-app messages, messenger messages and news feed cards, and others.

We shall be at liberty to allow third parties to use your personal data. For example, we may provide advertisers with information to help them reach the audience they want to target and enable us to fulfil our obligations to our advertisers (for example, by showing their ads to the target audience).

In addition, you may be asked to provide additional information to participate in some of our market research events, including contests and promotions. Please note that you should review the privacy policies of such third parties to find out how they can use any information they collect. Our Company shall be in no way held responsible in this regard and you alone shall be obligated to review such privacy policies of such third party companies.

We would like to send you information about our  services, contests and special offers that may interest you from time to time. If we have your consent or it meets our legitimate interests, we can do this by mail, email, phone, text message (SMS), automatic call or by other means.

Disclosure by force of law. We are obligated to disclose an account and other information when we believe that such disclosure is appropriate to comply with the law and law enforcement investigations, as well as to protect the rights, property or safety of our users or others. This includes sharing information including but not limited to law enforcement agencies, other companies and organizations for various reasons, such as fraud protection and credit risk reduction.

Cookies and other tracking technologies.

Cookies are small files that a web server sends to your computer’s hard drive, allowing a website to remember who you are. Information from cookies may include information related to your use of our websites, information about your computer (for example, IP address and browser type) and demographic data. We use cookies to improve our website.

We hereby also reserve the right to use a third-party advertising company to display ads on our website. These ads may also contain cookies, and we do not have direct access to or control over such processes.

Third-party websites.

You can access certain third-party websites through links on our website. However, we cannot be held liable or responsible for any other websites, their respective privacy policies or other content, or how they handle information about their visitors or users. We strongly recommend that you review their privacy policy to find out how they handle your personal information.

Cross-border transfer of your information.

We take maximum precautions when working with third parties and conclude agreements with them on the confidentiality of personal data, however, we cannot guarantee and bear responsibility for the work of third parties with your personal data.

The level of protection of personal information varies in different jurisdictions in which we operate, and in some cases may not provide an adequate level of protection from an international point of view. To solve this problem, we have procedures and guarantees to ensure the protection of personal information: contractual obligations to ensure that all such organizations protect your personal information and use it only for the purposes that we have indicated and informed you. When we transfer your information to other countries, we will use, share and protect this information as described in the privacy notice.

How long do we store your personal data.

We will store your personal data for the period of time necessary to achieve the purposes for which it was collected, unless we specifically agree with you for a longer retention period, or a longer retention period is required or permitted by law.

Rights of the personal data subject.

Under the Data Protection Laws of the United Arab Emirates, you have a number of important rights free of charge. In summary, these include rights to:

• fair processing of information and transparency over how we use your use personal information,
• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address,
• require us to correct any mistakes in your information which we hold,
• object at any time to processing of personal information concerning you for direct marketing,
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you,
• object in certain other situations to our continued processing of your personal information,
• otherwise restrict our processing of your personal information in certain circumstances.

 If you would like to exercise any of those or other rights of the personal data subject, please contact us via e-mail _________________.

Ensuring the security of your personal data.

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We maintain commercially reasonable technical, administrative and physical precautions to ensure safe handling of your personal data in accordance with this Privacy Policy, as well as to protect against unauthorized access or modification, disclosure or destruction of your information.You alone shall be responsible for maintaining the confidentiality of your password.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Unfortunately, the transmission of information over the Internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted to our website, and any transmission is at your own risk.

 Changes to the Privacy Policy of our website.

This website Privacy Policy was published on 22/02/2024.

We will publish the current version of this Privacy Policy on the website in the “Privacy Policy” section. We may change the privacy policy of this website from time to time. Each change in the Privacy Policy takes effect from the moment of publication on the website or from the date specified by us as the “effective date”.

You are required to check the Privacy Policy regularly. Your continued use of the website after any such change constitutes your acceptance of this Privacy Policy as amended.

You have the right to make a complaint at any time to the UAE Data Office: Data protection laws | The Official Portal of the UAE Government.  We would, however, appreciate the chance to deal with your concerns before you approach the UAE Data Office, so please contact us in the first instance.

How to contact us.

If you have any doubts, require any clarifications etc. about your information on the Platform, please contact us by e-mail info@yesexperts.ae by providing a detailed description, and we will try to solve this problem.